Privacy Policy of the LivaMio Store

Dear Customer!

We care about your privacy and want you to feel comfortable while using our services. Below we present the most important information about the principles of processing your personal data and the cookies used by our Store.

This information has been prepared in accordance with the GDPR, i.e. the General Data Protection Regulation.

Data Controller

The data controller is Anna Ryba, an entrepreneur conducting business under the name Royal Vision Anna Ryba, entered in the Central Register and Information on Economic Activity, NIP: 9372373914, REGON: 242905877, address: Ciasna 14, 43-309 Bielsko-Biala, Poland.

The controller operates the online store LivaMio.

Personal Data and Privacy

If you intend to create a User Account and use the services of the LivaMio Store, you will be asked to provide your personal data.

Your personal data is processed for purposes related to the functioning of the Store and the provision of services offered within it ("Services").

Purposes of Data Processing

• Depending on the options you choose, data may be processed for the purpose of:
• providing services offered in the LivaMio Store,
• fulfilling orders,
• direct marketing,
• sending a newsletter,
• handling payments,
• handling order deliveries,
• handling complaints, returns and withdrawal from the contract,
• contact in connection with inquiries directed to the Store,
• conducting statistical analyses regarding the use of the Store,
• conducting marketing and remarketing activities, provided that you have given appropriate consent,
• establishing, pursuing or defending against possible claims.

Legal Basis for Data Processing

Your personal data is processed on the basis of:

Art. 6(1)(b) GDPR - when processing is necessary for the conclusion or performance of a contract, in particular fulfilling an order,

Art. 6(1)(c) GDPR - when processing is necessary to comply with the Controller's legal obligations, in particular tax and accounting obligations,

Art. 6(1)(a) GDPR - when processing is based on your consent, in particular in the case of the newsletter, analytics or marketing activities requiring consent,

Art. 6(1)(f) GDPR - when processing is necessary for the purposes of the legitimate interests pursued by the Controller, in particular maintaining contact with customers, ensuring the security of the Store, and establishing, pursuing or defending against claims.

Data Retention Period

Personal data is stored for the period necessary to achieve the purpose for which it was collected.

Data related to order fulfillment is stored for the duration of the contract, and then for the period required by tax and accounting regulations, as well as for the period necessary to establish, pursue or defend against possible claims.

Data processed on the basis of consent is processed until the consent is withdrawn, unless further storage is required or permitted on another legal basis.

Data used for direct marketing is processed until consent is withdrawn or an effective objection is raised.

Data Security

The Controller applies organizational and technical measures in accordance with applicable law, including encryption of connections using an SSL certificate.

Data Recipients

Your personal data may be transferred to entities supporting the Controller in running the Store, in particular:

payment operators,
courier companies and delivery service providers,
e-commerce platform and IT service providers,
hosting and e-mail service providers,
entities providing accounting, legal and advisory services,
providers of analytical and marketing tools, provided that the use of such tools is consistent with the consents you have given.

Data is transferred only to the extent necessary to provide the specific services.

Your Rights

In connection with the processing of your personal data, you have, in the cases specified in the GDPR:

the right to access personal data,
the right to receive a copy of the data,
the right to rectify the data,
the right to erase the data,
the right to restrict processing,
the right to data portability,
the right to object to data processing,
the right to withdraw consent at any time, if processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office.

Cookies

The LivaMio Store uses cookies for technical, statistical and marketing purposes.

Necessary cookies may be used to ensure the proper functioning of the Store, including handling the shopping cart, login and security.

Statistical and marketing cookies may be used, among others, to analyze how the Store is used, measure the effectiveness of advertising activities, and tailor advertisements, provided that the user has given appropriate consent.

The user can manage their consents regarding cookies using the consent management mechanism available in the Store and the settings of their web browser.

Voluntary Provision of Data

Providing personal data is voluntary, however providing data necessary to fulfill an order is required to conclude and perform a sales contract.

Providing data used solely for marketing or analytical purposes is not required to make a purchase.

Contact with the Controller

e-mail: info@livamio.com